Shipping & Payment

Last updated: 24 July 2026

Here's everything about how your TIVORA order reaches you and how you can pay. Simple shipping, a secure checkout — order with confidence.

1Where We Ship

We deliver across the United Kingdom and to much of Europe. Orders leave our partner warehouses in Asia and are handed to reliable carriers, the Cainiao network included, who carry each parcel through to your local delivery service.

2Times & Costs

The table below shows our estimated delivery windows and charges. Times are in working days, from the point your order is dispatched.

Destination	Estimated Time	Cost
United Kingdom	3–7 working days	£4.99 (free over £50)
Ireland	5–8 working days	£8.99
Germany, Austria	5–8 working days	£7.99
Netherlands, Belgium, Luxembourg	5–8 working days	£8.99
France, Italy, Spain	6–10 working days	£9.99
Rest of EU	7–12 working days	£12.99
Switzerland	7–12 working days	£14.99 (customs charges may apply)

3Processing

We usually prepare orders for dispatch within one to two working days. Over an especially busy period, such as a bank holiday weekend, it may take a little longer, but we always aim to get your parcel moving as soon as we can.

4Tracking

As soon as your order ships, we'll email a tracking number so you can follow it to your door. If tracking hasn't updated for a few days, get in touch and we'll chase it for you.

5Customs & Import

For most destinations there's nothing extra to pay. Deliveries to Switzerland, though, may attract local customs or import charges set by the destination country, and these fall to the recipient. Such fees are beyond our control and we can't predict them.

6Payment

We accept all major debit and credit cards, plus the popular digital wallets at checkout. Whichever you pick, payment is taken as you order, with your confirmation email arriving shortly after.

7Secure Checkout

Payments run through encrypted, industry-standard providers, so your card details stay secure and are never stored on our servers. Shop with total peace of mind.